Job Description

VHA supports and provides medical care for VA’s eligible beneficiaries through the VA health program, which includes VA Medical Centers (VAMCs) and contracted health care networks. The Office of Clinical Informatics within the Office of Health Informatics (OHI), Digital Health Office (DHO) advances the enterprise standard of care and patient experience using improved data, tools, and informatics processes organized around continuously delivering value to its customers. This is achieved through Lean-Agile delivery of clinical practice solutions that support best practice standards for clinical care. OHI is further responsible for ensuring the success of the modernized VA EHR, Oracle Health Millennium/Cerner through continuous exploration, integration, deployment and release on demand of Integrated Health Technology (IHT) solutions. These efforts aim to increase Veterans' access to care and support their active participation in their healthcare. Gritter Francona is looking for an Informatics Change Management Lead to help support a potential project to assist this objective.

Key Responsibilities

• Serves as the lead for planning, coordinating, and executing organizational change management (OCM) strategies for clinical informatics initiatives.
• Ensures smooth adoption of new systems, workflows, and interoperability solutions across VHA facilities.
• Develops communication plans, stakeholder engagement strategies, and training programs aligned with Agile delivery and clinical safety standards.

Specialized Skills Include:

• Demonstrated expertise in Agile environments (e.g., supporting PI planning, backlog prioritization, and stakeholder readiness)
• Prosci or similar OCM frameworks (ADKAR model)
• Communication and training development for clinical and technical audiences
• Familiarity with VA VistA/CPRS, Cerner Millennium/Oracle Health, and interoperability standards (HL7, FHIR)

Requirements

• Bachelor's Degree in Health Informatics, Healthcare Administration, Organizational Development, or related field
• 8 years of experience in change management or organizational development roles within healthcare or federal health IT programs.
• 5+ years implementing change strategies for clinical informatics systems, EHR transitions, or interoperability projects

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

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