Job Description

What is ABCD looking for in a Manager of People & Culture?

Drive Engagement. Enhance Processes. Foster Inclusion. Lead with Empathy.

The Manager of People and Culture will play a key role in strengthening and scaling the People and Culture function at ABCD & Company. Reporting directly to the Chief Growth Officer, this role is focused on building a solid HR infrastructure to support a growing organization. The Manager will establish and standardize essential HR processes in talent acquisition, employee engagement, performance management, and HR administration, ensuring that they align with the company’s mission and long-term objectives.

In this role, you will lead recruitment efforts to attract diverse and top-tier talent while designing a robust onboarding experience that integrates new hires into our inclusive culture. You will also develop a comprehensive internship program to provide interns with meaningful and developmental experiences. As a key contributor to our employee engagement strategy, you will foster a positive workplace culture by implementing initiatives that promote diversity, equity, and inclusion, and champion programs that enhance employee satisfaction and retention. You will also support the establishment and management of our performance management systems to support employee growth, accountability, and development across the agency.

Additionally, you will oversee all HR administration functions, including payroll processing, benefits administration, and the management of our HR systems, ensuring compliance with employment laws and operational efficiency. You’ll work closely with senior leadership to create and implement policies, track HR metrics, and drive strategic initiatives that contribute to organizational growth. This role is an exciting opportunity for a hands-on HR leader to shape the growth of a critical department, build essential systems, and influence the future success of ABCD & Company.  

OUR EXPECTATIONS:

Winning skills and behaviors for success. Essential job duties included but not limited to:

Department Infrastructure & Standardization:

• In collaboration with the Chief Growth Officer, design, develop, and implement the foundational structures and processes of the People and Culture department.
• Establish and standardize policies, procedures, and best practices to support a scalable and efficient HR function.
• Develop systems for tracking and analyzing HR metrics to support strategic decision-making and continuous improvement.
• Establish infrastructure for workforce planning, including metrics, analytics, and reporting tools, to guide strategic HR decisions.

Talent Acquisition and Onboarding :

• Lead recruitment efforts with an emphasis on building diverse talent pipelines and creating an exceptional candidate experience.
• Develop standardized onboarding procedures that align new hires with company values, culture, and expectations, setting the stage for long-term success.
• Collaborate with hiring managers to craft job descriptions, establish candidate profiles, interviewing frameworks, and consistent evaluation criteria.
• Design, develop, and implement an internship program that provides interns with meaningful experiences and opportunities for growth, ensuring alignment with ABCD & Company’s talent development goals.

Employee Relations & Engagement:

• Cultivate a positive and inclusive work environment by establishing processes for proactive employee engagement and conflict resolution.
• Launch initiatives that promote a culture of diversity, equity, and inclusion, laying the groundwork for a cohesive employee experience.
• Create and implement employee engagement programs, including wellness initiatives, team-building activities, and recognition strategies.
• Design and implement efforts related to employee anniversaries, life milestones, birthdays, and other celebrations. 
• Contribute to the design of a talent management framework that includes succession planning, career development, and skills gap analysis.

Performance Management & Development:

• Enhance and oversee performance management systems, including goal setting, feedback mechanisms, and development planning to foster employee growth and accountability.
• Identify and implement training and development programs tailored to the needs of a growing organization and its employees.
• Provide coaching and support to managers to effectively lead their teams, addressing performance concerns and fostering a culture of continuous improvement.

Compliance & HR Administration:

• Ensure the People and Culture department adheres to federal, state, and local employment laws and regulations while establishing compliant HR processes and systems.
• Oversee payroll administration, ensuring timely and accurate payroll processing, including the coordination of benefits dissemination and processing of employee reimbursements for out-of-pocket expenses through the payroll system.
• Manage and maintain the HR administration system, ensuring it supports the department's operational needs and aligns with organizational goals.
• Develop and maintain an employee handbook and other key documents to provide a cohesive understanding of company policies and expectations.
• Partner with HR and finance teams to streamline HR administrative tasks, including employee records, benefits administration, and system integrations for a seamless employee experience.

KNOWLEDGE REQUIRED:
Required and preferred knowledge and experiences to succeed.
Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Work Experience:

• Minimum of 3 years of experience in HR management, organizational development, or a similar role.
• Proven experience in talent management, employee relations, and performance management.

Critical Components for Success in Your Role at ABCD:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proactive problem-solving approach and a strategic mindset.
• Ability to manage multiple projects and priorities effectively.
• Commitment to fostering an inclusive and supportive workplace culture.
• Strong work ethic, reliability, and a positive attitude.

Work Location & Schedule:

• This role is in our Rockville, Maryland location on a typical schedule of Monday - Friday, 9AM - 5PM.
• Travel requirements: infrequent

Compensation & Benefits:

• Salary Range: $65,000 – $80,000 (commensurate with experience and location)
• Medical, Dental, and Vision: 80% coverage
• Available Pre-Tax Benefits: Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, and Commuter Benefits
• 14 vacation days (+1 on each work anniversary) and 14 paid holidays
• 10 sick days and 2 wellness days dedicated to your self-care
• Additional paid time off is available to support life events including adoption and parental leave, bereavement, and civic responsibilities such as voting and jury duty, and military service.
• Match contribution to retirement
• Charitable donation match up to $500/year to amplify your impact
• Access to training programs and certifications to support your career growth

In-Office Perks & Culture:

• Complimentary parking for a stress-free commute
• Self-service breakfast available to fuel your mornings
• Enjoy complimentary lunch every other Friday
• Fuel your creativity with access to our snack wall
• Dress casually on Fridays

Join Our Team:

If you are passionate about strengthening People and Culture functions, fostering an inclusive and engaging work environment, and developing talent, we would love to hear from you!

At ABCD & Company, we believe that our clients are more than what they do; we only partner with brands who have the courage to show the world who they are. We create meaningful, deeply impactful marketing campaigns and events to grow our partners’ brands and help them connect with their audiences on a deeper level—with soul. Soul is the missing ingredient in stale and formulaic campaigns and events. Soul is at the core of who we are - it’s the energy that drives us and the magic that helps us innovate. We pride ourselves on being able to infuse soul into every aspect of our work. As a minority-owned company, our mission is to empower marginalized voices that aren’t often represented. Looking at diversity with a soulful lens, we go deeper than the surface-level qualities and include the invisible dimensions of a person’s identity. We do this by breaking down unconscious bias and learned stereotypes that we may not even be aware of but affect our ability to be inclusive. Our philosophy centers on cultural appreciation, not appropriation, and prioritizes equity over equality. We understand that empathy grows through proximity, which is why diverse faces and voices shine in all our campaigns. We have a decade of experience creating transformative experiences for market leaders in the banking, non-profit, health, and government industries, among others, we are proud to have been recognized as 2023 Best Places To Work. This accolade reflects our commitment to fostering a positive and inclusive workplace culture. We have extensive experience navigating highly regulated spaces and producing assets that are accessible and compliant. We work with clients who focus on KPIs to deliver ROI, increase positive sentiment, and deliver impact. We are looking for excellent talent to join our expanding team. If this sounds like a good fit for you, apply now!

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