Job Description

Location: Fort Collins, CO (In-Office)

Job Type: Full-Time Non-Exempt

Salary: $18.81 - $25.00/HR *Actual offer will be based on experience, location, education, and/or skills*

Applications should be submitted for consideration no later than 05/31/2026.

Who We’re Looking For

You’re an organized, detail-oriented professional who thrives in a fast-paced mortgage environment. You excel at supporting both clients and mortgage teams through clear communication, proactive follow-up, and accurate documentation. You’re comfortable navigating evolving systems and processes, and you bring a steady, service-focused approach to every task. If you enjoy being the operational backbone that keeps loans moving smoothly from application through closing, this role is for you.

About the Role

The Mortgage Loan Originator (MLO) Assistant supports the full mortgage process—from initial application and disclosures through underwriting, processing, and closing. In this role, you’ll gather borrower documentation, assist with file preparation, coordinate with internal partners, monitor outstanding items, and help ensure an efficient, client-centered experience. You’ll play a key role in maintaining file quality and supporting the MLO in meeting production goals.

What You’ll Do

• Support the assigned MLO by coordinating loan applications, disclosures, file preparation, approvals, and closings while providing clear, timely communication to clients.
• Gather borrower documentation, identify file gaps, and work directly with clients, processors, and internal departments to resolve outstanding items.
• Prepare and organize closing packets, disclosures, and related documents to ensure files are complete and ready for processing and underwriting.
• Complete administrative tasks such as phone support, document preparation, report pulls, and client issue resolution to maintain file accuracy and momentum.
• Contribute to loan production goals by delivering exceptional client service and maintaining strong knowledge of lending regulations, internal policies, and the current mortgage environment.
• Uphold First Line of Defense practices by following fraud-prevention standards, recognizing red flags, and protecting client and Company Non-Public Information.

What You Bring

• Bachelor’s degree preferred; equivalent experience considered.
• 1–3 years of mortgage lending experience.
• Proficiency in Microsoft Office Suite, including advanced Excel skills.
• Experience with Encompass LOS.
• Strong mathematical, analytical, and organizational skills.
• Excellent written and verbal communication skills.
• Ability to prioritize, follow through, and provide a strong client experience.
• Relationship-focused approach with experience supporting a range of client profiles.
• NMLS certification preferred (required within 1 year of hire).

What We Offer

• Competitive base salary: $18.81 - $25.00/HR, plus strong bonus potential.
• 401(k) plan with employer match.
• Paid parking and transportation benefits.
• Comprehensive health and wellness benefits, including:
• Health savings accounts (HSA)
• Flexible spending accounts (FSA)
• Medical, dental, and vision coverage
• Generous paid time off and bank holidays.
• Access to training and professional development programs.
• Sponsorship and support for obtaining professional certifications.
• A culture of collaboration, continuous improvement, and shared success.

Who We Are

At First Western Trust, we’re more than just a financial institution—we’re a team of forward-thinkers committed to excellence, innovation, and impact. Our culture thrives on teamwork and mutual respect, grounded in the belief that diverse perspectives fuel creativity and help us tackle challenges in fresh, effective ways.

We celebrate each other’s successes, welcome new ideas, and take personal ownership in everything we do. A genuine desire to positively impact our clients, communities, and one another drives our work. We meet challenges with a growth mindset, act with urgency and accountability, and constantly strive to raise the bar for ourselves and our clients.

Leadership at First Western means setting an example and fostering a culture of trust, transparency, and respect. Whether you’re just beginning your journey or bringing years of experience, you’ll find a welcoming community where your contributions are valued and your potential is boundless.

We expect our people to:

• Demand and reward excellence.
• Take action and responsibility.
• Collaborate, communicate openly, and give/receive feedback with trust.
• Go above and beyond to do what’s right—always.

If that sounds like you, you’ll fit right in.

Learn more at myfw.com or email ***email_hidden***.

Equal Opportunity Employer

First Western Trust is proud to be an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and respectful workplace where every team member is valued and given the opportunity to thrive. We welcome applicants of all backgrounds and experiences and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. For accommodation requests, please contact ***email_hidden***.

Region B Pay Range

Pay Range: $18.81 USD - $25 USD

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