Job Description

Job description:

We are seeking a proactive and customer-focused  Multimedia AV Technician/Scheduler to join our team. This hybrid role blends technical AV support with scheduling coordination, making it ideal for someone who thrives in dynamic environments and enjoys working directly with end users.

Responsibilities:

• Set up, operate, and maintain AV equipment including cameras, microphones, projectors, soundboards, and lighting systems.
• Support live broadcasts, events, and presentations to ensure smooth operation.
• Troubleshoot basic technical issues and escalate as needed.
• Collaborate with production teams to meet technical requirements for recording and broadcasting.
• Assist in the planning and execution of multimedia projects, ensuring technical feasibility and quality standards.
• Provide real-time updates on any issues during events.
• Perform daily checks of meeting rooms and event spaces to ensure readiness.
• Support pre-meeting AV checks for executive and high-profile meetings.
• Operate high-end AV equipment under supervision and follow standard procedures.
• Assist with the operation and maintenance of AV systems and peripherals.
• Support day-to-day operations and assist with task coordination.

Scheduling Responsibilities:

• Coordinate AV support schedules for meetings, events, and broadcasts.
• Maintain and update AV service calendars, ensuring coverage and readiness for all scheduled activities.

Soft Skills:

• Strong communication and follow-up skills.
• Ability to work independently and in a team setting.
• Excellent customer service and professionalism.

Key Attributes:

• Doer – Technically capable, proactive in maintaining AV readiness, and available for after-hours events.
• Thinker – Anticipates potential issues and communicates them to AV leadership.
• Relationship Builder – Strong interpersonal and customer service skills.

Experience & Qualifications:

• Certifications in audio-visual technology or related fields preferred.
• Familiarity with streaming technologies and digital media platforms.
• Experience in AV support roles, preferably in corporate or live event settings.
• Proficiency with AV equipment such as cameras, mixers, and switchers.
• Basic troubleshooting and systems integration skills.
• Excellent communication and teamwork skills.
• Ability to work under pressure and adapt to changing priorities.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person

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