Repair Depot Supervisor Job at Cennox, Alpharetta, GA

d1A0TkUrZDVrcGQ0Z3JqVzdFVnhjN0l5U3c9PQ==
  • Cennox
  • Alpharetta, GA

Job Description

Repair Depot Supervisor


Position Summary:
The Repair Depot Working Supervisor is a hands-on leader responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures.  

The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met.  

Key Responsibilities :

Operational Execution (Hands-On)  

  • Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standards 
  • Troubleshoot failed units and determine refurb vs scrap disposition 
  • Process RMAs, DOA returns, and core returns accurately and timely 
  • Support teardown, parts harvesting, and material recovery activities 
  • Ensure proper staging, labeling, and movement of inventory within the depot  

Supervision & Daily Leadership

  • Lead and support a team of repair technicians through daily workload execution 
  • Assign work, balance queues, and manage WIP to meet turnaround time targets
  • Provide on-the-floor coaching, training, and quality feedback 
  • Serve as the first point of escalation for repair issues, quality concerns, or process gaps 
  • Ensure compliance with safety, quality, and inventory control procedures 

Inventory & Process Control  

  • Ensure accurate consumption, tracking, and return of parts in the ERP system 
  • Partner with Inventory Control on cycle counts, audits, and discrepancy resolution 
  • Enforce core return, DOA handling, and non-repairable disposition processes 
  • Identify process inefficiencies and recommend continuous improvements 

Performance & Communication  

  • Track daily throughput, backlog, and aging work 
  • Communicate status, risks, and needs 
  • Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiency 
  • Assist with onboarding and training of new depot personnel 

Qualifications:  

Required  

  • 5+ years of experience in repair, refurbishment, manufacturing, or technical service operations 
  • Prior experience leading or supervising technicians in a hands-on environment 
  • Strong mechanical, electrical, or electromechanical troubleshooting skills 
  • Experience with inventory systems, RMAs, and reverse logistics processes 

Preferred  

  • Experience with ATM,SmartSafes, or similar electromechanical equipment 
  • ERP experience (Oracle Fusion preferred) 
  • Lean, Six Sigma, or continuous improvement exposure 

Job Tags

Full time

Similar Jobs

Direct Impact Logistics

Dispatch Manager - 3PL (Furniture Delivery) Job at Direct Impact Logistics

 ...Dispatch Manager Role: The Dispatch Manager will be responsible for monitoring all delivery teams throughout the day. This role will include monitoring all compliance related driver functions throughout the day. Dispatch Manager will be responsible for customer... 

Miller EG Design

Sign Installer Job at Miller EG Design

 ...Sign Installer Location:Acworth, GA (travel to job sitesrequired) Company:Miller EG Design Compensation:$24-$27per hour(based on experience) Schedule:Full-time, year-round Are you a hands-on professional who takes pride in precise, high-quality work... 

Kentucky River Community Care

Community Support Associate (KRCC- Floyd County Homeless Shelter) Job at Kentucky River Community Care

 ...Title : Community Support Associate Location : Floyd County Homeless Shelter Employment Type : Full-Time Credentials : High School Diploma or GED with one (1) year of full-time experience working with individuals who receive services for treatment of... 

Dahl Consulting

Workday Analyst - HCM Job at Dahl Consulting

 ...Title : Workday Analyst - HCM Location : Minneapolis, MN Job Type : Permanent / Direct-Hire Compensation : $87,000 - $140,000 Industry: Construction Management --- About the Role Our client, a well-established organization in the construction and... 

Domino's Franchise

Delivery Driver - 2445 E Washingotn Ave Job at Domino's Franchise

 ...are paid cash nightly, which includes: tips and mileage reimbursement! Our driver position is an excellent start to learn about the delivery business, customer service, and the creation of a great product ... Domino's Pizza! We are committed to promoting from...