Client Support Specialist. This person will share responsibility with the team for responding to queries from clients and providing general support with billing questions, coordinating with the provider support team, and helping to troubleshoot issues.
We are looking for someone with a collaborative nature who is focused on clients and passionate about removing barriers to get clients the help they need. Must be able to work independently with a sense of urgency to manage day to day tasks.
Responsibilities
• Responsible for acting as a billing liaison between clients and company, resolving customer queries via phone and email while meeting productivity goals
• Follow up on returned claims, among other billing responsibilities
• Keep clients informed of billing and payment status
• Collaborate with internal billing teams and customer success as needed to resolve client cases
• Troubleshoot issues related to client accounts and collaborate with provider team to complete steps necessary to use health plan benefits
• Collaborate with technical teams to identify bugs and improve the client/provider experience
• Ability to work on a scheduled shift and holidays
All your information will be kept confidential according to EEO guidelines.
...Overview Join a dynamic team in Williamsburg, VA, as a Cable Puller! In this role, you will be an essential part of our operations... ...installation and pulling of various types of cables, including fiber optic and electrical cables. Ensure all safety protocols and procedures...
Position Overview:A certified and experienced Aston Martin Technician will perform general vehicle repair and maintenance functions with minimal supervision. The individual must be detail-oriented with a high standard of quality and a goal of excellent workmanship to...
Are you a motivated individual ready to launch or grow your career in real estate? Space & Company, a boutique real estate firm, with offices in Southern New Jersey and Downtown Philadelphia, is seeking enthusiastic agents to join our dynamic team! Whether youve recently...
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater Newport Beach is a premier luxury senior living community in Newport Beach and is looking for a Concierge to join the team...
...and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities The Paralegal provides guidance and assistance to physicians, allied health staff, attorneys and other parties, internally and externally, with...